The Challenge
Our client, an American multinational technology company specializing in consumer electronics, software, and online services, stands amongst the largest mobile phone manufacturers worldwide. Looking for a reliable logistics service provider who could provide ample capacity to meet surging demand, they turned to us. To cater to the ever-expanding market, our client had to drastically increase their production volume in the Vietnam market. However, the unprecedented disruptions caused by the pandemic, such as massive passenger flight cancellations and terminal restrictions, severely limited air freight capacity out of Vietnam. This is where we stepped in, providing the solution they needed to overcome these obstacles and continue their growth trajectory.
The Solution
With our extensive network and established partnerships with leading global carriers, we harnessed our expertise to address the unique challenges faced by our client. Leveraging our industry knowledge, we offered charter solutions out of Vietnam, effectively reducing the backlog at manufacturing sites and ensuring a smooth flow of operations. Additionally, our robust coverage across Asia enabled us to provide an innovative on-forwarding solution. By leveraging the capabilities of Hong Kong as a nearby international gateway, we offered extra capacity to congested markets.
The Result
Our agile approach, combining charter services and the strategic utilization of Hong Kong as an alternative gateway, successfully alleviated the supply chain disruptions in the Vietnam market. Despite the chaos brought on by the pandemic, our integrated solution proved instrumental in supporting our client’s increased production volume and meeting their expanding demand.
