Privacy Policy

Morrison Express Corp. Ltd. and its affiliates and subsidiaries (collectively, “MEC”) are delighted that you have visited our website. We respect your privacy and it is important to us to protect your personal data during handling throughout the entire business process. We comply with international data protection legislation and in particular the EU General Data Protection Regulation (GDPR). Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. We reserve the right to change this Privacy Statement at any time, and will indicate the date the Privacy Statement was most recently updated.

This privacy statement applies to the corporate website of the Morrison Express Group, which you can access under the URL https://www.morrisonexpress.com and all sub-sites under this URL. The controller responsible for processing your data pursuant to Art. 4 No. 7 GDPR is the respective Morrison Express national company with which you have a contractual relationship or which is responsible for the services you have ordered or used.

This website is operated on behalf of MEC by

Morrison Express Corp. Ltd.
Address: 8F, No. 360 Rueiguang Road, Taipei 114, Taiwan
E-Mail: mec_onehelp@morrisonexpress.com
Phone: +886-2-8752 6688

Representatives: Mr. Ed Wang

The contact details of the global Morrison Express national companies can be found at https://www.morrisonexpress.com/global-network/

In accordance with Art. 4 No. 7 GDPR, Morrison Express Corp. Ltd. is the controller for any data processed when visiting and using our corporate website.

Depending on the functions in this website that you access to, we may collect the following information:

Information that may identify you e.g. your name, address, email address.
Information that you provide to us including:
- Business contact information, e.g. job title, department, company name, postal or e-mail address, telephone or fax number, country or territory where you are located at.
- Shipment information (such as contact information of shipper, consignee, notify party; description of goods, number of pieces, weight and value of shipment) that is provided for performance of a contract for service.
- Image of proof of delivery and/or cargo.
Personal data collected automatically when you use our website, app or services, e.g. your internet protocol (IP) address, cookie identified, country of origin information (from which country or territory you are accessing our website), username and passwords you used to access our platform, mobile device unique identifier, SMS text, social media identifier (such as LinkedIn, Facebook or Twitter IDs), geographic location based on GPS/Wi-Fi/communications network local information. (Collectively referred to as “Data”)

We collect and process your Data for the following purposes:

To collect and deliver shipments, perform the contract (or processing of the data is required for performing a procedure at the request of the customer prior to entering into a contract), provide products and/or services you request, including sending notifications for lawful reasons and purpose for the coordination and implementation of the services commissioned or used by you, according to Art. 6 (1) (b) GDPR.
To improve our products and services, based on our legitimate interests according to Art. 6 (1) (f) GDPR.
To comply with laws, regulations, government policies and to protect the significant interest of MEC and its agents as well as parties relevant to any shipments agents including investigation and prevention of crime or unlawful activities, handling of claims and resolution of disputes etc., according to Art. 6 (1) (c) GDPR.
Use for other purposes about which we provide notice at the time of collection, such as including but not limited, to the following:

Provide the information, products and services you request
Pick-up and deliver shipments
Provide you with shipment information such as tracking and tracing of shipment location
Allow you, if you are a driver, to check-in in advance of a pick-up
Bill you for the products and services you request
Provide you, if you are a customer, with effective customer service
Contact you with information and notices related to your use of our products and services, including our website
Contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us)
Vet you, if you are a service provider, agent or contractor, to ensure that you (and your company) have the appropriate experience and qualifications to provide services on our behalf
Invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us)
Improve our products and services and develop new products and services;
Improve our marketing and promotional efforts
Improve the content, functionality and usability of our website
Enforce our website’s Terms of Use
Use for any other purpose about which we provide notice at the time of collection
Comply with legal and regulatory requirements; monitoring and enforcing compliance with company policies and procedures and with legal and regulatory requirements
Protect the security of personal data as well as Morrison Express systems and premises
Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities

If you are an employee or job applicant, we collect, process, and/or otherwise use your personal data for the following purposes:

Conduct background checks on you, where permitted by law
Evaluate your interest in employment and contact you regarding possible employment with Morrison Express
Establish, maintain, and manage benefits and personnel administration
Perform services contracts and obligations
Facilitate legal proceedings and government investigations, including preservation of relevant data
Monitor and enforce compliance with Company policies and procedures and with legal and regulatory requirements
Provide IT support and services

As an employee of MEC please refer to our Employee Privacy Notice on the internal HR site for more information on what data we collect and for which purposes this data are being used.

We do not sell, disclose, or otherwise process your personal data except as described herein or otherwise disclosed to you at the time the data is collected. We will retain your personal data no longer than is necessary to carry out the purposes listed in this Privacy Statement and/or as required by applicable law.

We also use data that does not identify you, called non-personal data, for lots of purposes, including to improve our products and services. In particular, we may use non-personal data to build anonymous data profiles and provide segmented marketing, generate aggregate statistical information, and to improve and administer our current services and create new products and services.

We collect your Data through fair and lawful means e.g., when you provide it to us directly, use our products and services. We collect data directly from you, or automatically by your web browser when you visit our website, or through the app that you have downloaded.

For normal business operations, we may share your Data with the affiliated companies of MEC, third-party service providers (e.g. carriers, customs brokers, warehouseman) and clients who are relevant to the performance of the service, conduct quality audits and due diligence. We may also share your Data with governmental agencies and regulators (e.g., tax authorities), external advisors (e.g., lawyers, accountants, and auditors), courts and other tribunals, and government authorities, to the extent required or permitted by applicable legal obligations.

When you use our web services, applications software or website, we also collect personal data from you automatically through your web browser or the app that you have downloaded or via cookies and tracking beacons. For further information on all personal data that we collect from you in this way please refer to our Cookie Policy at https://www.morrisonexpress.com/cookie-settings. Irrespective of this, we collect usage statistics about the use of our website in an anonymous form, which does not contain any information about you personally and cannot be traced back to you personally.

Our site may link to our partner or third-party websites. Those sites are governed by the privacy statements of our partner or third party and are between you and them.

We will retain your Data no longer than is necessary to carry out the purposes listed in this Privacy Statement and/or as required by applicable law. After expiry of the legal retention periods, we either anonymize or dispose of your Data using methods designed to prevent its loss, theft, misuse, or unauthorized access after disposal.

MEC operates on a global basis. Accordingly, We may transfer the Data we collect about you to countries other than the country in which the personal data originally was collected. Those countries may not have the same privacy and data protection laws as the country in which you initially provided the information. When we transfer your Data to other countries, we will protect that information as described in this Privacy Statement and in accordance with applicable law. We use contractual protections for the transfer of personal data among various jurisdictions (including, e.g., the European Commission’s Standard Contractual Clauses). The contractual text of the EU standard contractual clauses can be found at https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX%3A32010D0087

As far as it is provided by and consistent with the local laws and regulations, you have the following rights in relation to your Data:

To request access to your Data.
To request that we rectify incorrect information about you.
In certain instances, you may have the right to erase your Personal Data, for example where the data is no longer needed for the purpose for which they were collected; where you have withdrawn consent and there is no other legal ground for processing; where you object to processing based on our legitimate interests, and MEC has no compelling reason to continue with such processing; where the processing was illegal; or where erasure is required by law to which Company is subject to.
In cases where the processing of your Data is based on Article 6 (1) (f) GDPR, including profiling based on those provisions, you have the right to object, on grounds relating to your particular situation, at any time. We may, in these cases, no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which overrides your interests or for the establishment, exercise or defense of legal claims.
In certain instances consistent with laws and regulations, you may have the right to restrict processing of your Data, data portability of information you have provided to MEC, and to object to the processing of your personal data.
You may contact the competent supervisory authority and lodge complaints about the MEC’s data handling practices if you do not believe we have complied with the law.

Whether you are a customer or a third-party service provider, agent or contractor, you have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you) your personal data at any time. We may reject requests which risk the privacy of others or are unreasonable or repetitive, or would require disproportionate effort. Unless you request us to delete your data, we may keep your personal data for a period consistent with our document retention practices (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected).

You have the right to opt-out of receiving our email newsletters, bulletins, or other information at any time by following the instructions in the relevant unsubscribe process outlined in the applicable email or newsletter. Please be aware that our emails may include important or useful information about the products or services that we are providing you, including information about your shipment(s) or the status of your work orders or credit accounts.

You have the right to expect us to protect your personal data and keep it safe and you can be assured that we protect the information we process.

We work hard to protect Morrison Express, our customers, partners, employees and users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we hold. In particular:

We strictly abide by this Privacy Statement at all times with respect to all personal data that we collect from you;
We limit the use and disclosure of your personal data, and work to ensure that anyone with whom we share such information treats that information with the privacy and security it deserves; and
We have put in place industry-accepted physical, technical and administrative practices appropriate to our business to safeguard and secure the information we collect.

If you would like to lodge a complaint or have any questions about this Privacy Statement, please contact us at:

Morrison Express
Legal and Risk Management Department
Email: mhq_legal@morrisonexpress.com

This website is intended to be used at the responsibility of the user. MEC shall not be held liable for any and all damages incurred due to the use of various information obtained from this website or other website pages to which a link is shown on this website.